Description

WHAT ARE THE DUTIES AND RESPONSIBILITIES OF THIS POSITION? Service policies which includes: data input, completing policy change requests,processing premium payments, assembling policies, processing accounting entries and working listings Responsible for working directly with Agents in completing work assignments Addresses customer service inquiries by researching account histories and providing solution options WHAT KNOWLEDGE AND SKILLS ARE NEEDED TO BE SUCCESSFUL IN THIS POSITION? Strong communication skills Strong problem solving skills Ability to quickly adapt Excellent customer focus skills